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Terms & Conditions

Last updated: March 17, 2026

Terms & Conditions Privacy Policy Refund Policy

1. Acceptance of Terms

By downloading, installing, or using any software, plugin, or service provided by Growl Audio ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use our software or services.

These terms apply to all visitors, users, and others who access or use our website at growl-audio.com or any software distributed by Growl Audio, including gFractor and any future products.

2. License Grant

Subject to your compliance with these Terms, Growl Audio grants you a non-exclusive, non-transferable, revocable, worldwide license to:

  • Download and install the software on devices you own or control.
  • Use the software for personal or commercial audio production purposes.
  • Create and distribute audio works produced with the software without restriction.

This license does not include the right to sublicense, sell, resell, transfer, assign, or otherwise commercially exploit the software itself.

3. Restrictions

You agree that you will not:

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the software, except to the extent permitted by applicable law.
  • Modify, adapt, translate, or create derivative works based on the software.
  • Remove, alter, or obscure any proprietary notices (including copyright notices) on the software.
  • Use the software to develop a competing product or service.
  • Redistribute or resell the software as a standalone product.

4. Intellectual Property

The software and all copies thereof are proprietary to Growl Audio and title thereto remains with Growl Audio. All rights in the software not specifically granted in this agreement are reserved to Growl Audio.

All trademarks, service marks, logos, trade names, and any other proprietary designations of Growl Audio used herein are trademarks or registered trademarks of Growl Audio. Any other trademarks, service marks, logos, trade names, and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

5. Free Software & Donations

gFractor and other Growl Audio plugins are provided free of charge. Any payments made through our platform are entirely voluntary. Payments do not entitle you to any additional features, priority support, or other benefits unless explicitly stated. For refund rights, see our Refund Policy below.

We reserve the right to change the pricing model of any software at any time, with or without notice.

6. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Growl Audio does not warrant that the software will be error-free, that defects will be corrected, or that the software or the servers that make it available are free of viruses or other harmful components. Growl Audio does not warrant or make any representations regarding the use or the results of the use of the software in terms of their correctness, accuracy, reliability, or otherwise.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GROWL AUDIO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the software.
  • Any conduct or content of any third party related to the software.
  • Unauthorized access, use, or alteration of your transmissions or content.

In no event shall Growl Audio's total liability to you for all claims exceed the amount you paid to Growl Audio in the twelve (12) months preceding the event giving rise to the claim.

8. Third-Party Services

Our website and software may integrate with or link to third-party services, including but not limited to Paddle for payment processing and Mixpanel for website analytics. These third-party services are governed by their own terms and privacy policies, and Growl Audio is not responsible for their practices or content.

Payments and donations processed through Paddle are subject to Paddle's Terms of Service.

We use Mixpanel to understand website traffic patterns. Data collected by Mixpanel is processed in accordance with Mixpanel's Privacy Policy. We do not use Mixpanel data for remarketing or advertising purposes.

9. Privacy

Our plugins do not collect personal data, telemetry, or usage statistics. We do not track how you use our plugins. Your audio data never leaves your machine. Our website uses Mixpanel as described in our Privacy Policy below.

If you contact us by email or submit information through our website, we will use that information solely to respond to your inquiry and will not share it with third parties without your consent.

10. Updates & Modifications

Growl Audio reserves the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any significant changes by updating the "Last updated" date at the top of this page.

Your continued use of the software after any changes to the Terms constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, please discontinue using the software.

11. Termination

We may terminate or suspend your access to the software immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the software will immediately cease.

All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts.

13. Contact

If you have any questions about these Terms and Conditions, please contact us at:

admin@growl-audio.com


Privacy Policy

P1. Overview

Growl Audio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you visit our website at growl-audio.com or use our software.

Our core principle: we do not collect, store, or sell your personal data. Our plugins run entirely on your machine and have no network connectivity.

P2. Information We Do Not Collect

Our plugins (including gFractor) do not collect any of the following:

  • Personal identifiers (name, email, IP address).
  • Usage data or telemetry of any kind.
  • Audio content or project data.
  • Device information or hardware identifiers.
  • Crash reports or diagnostic data.

There is no license activation, registration, or internet connection required to use our software.

P3. Website Analytics

Our website uses Mixpanel, a product analytics service provided by Mixpanel, Inc. Mixpanel uses cookies and similar technologies to help us analyze how visitors use the site, including page views and interactions. We have configured Mixpanel to not collect IP addresses.

Mixpanel processes data in accordance with Mixpanel's Privacy Policy. We use this data solely to understand aggregate website usage and improve our site. We do not use Mixpanel for advertising, remarketing, or building individual user profiles.

You can opt out of Mixpanel tracking by visiting Mixpanel's opt-out page. You can also refuse cookies through your browser settings.

P4. Information You Voluntarily Provide

If you contact us by email or through any contact form, we will use the information you provide solely to respond to your inquiry. We do not add you to mailing lists without your explicit consent, and we do not share your contact information with third parties.

P5. Payment & Donation Processing

All donations and payments are processed by Paddle. When you make a donation, you interact directly with Paddle's payment interface. We do not receive or store your payment card details. Please review Paddle's Privacy Policy for details on how they handle your payment information.

P6. Cookies

Our website uses the following cookies:

  • mp_* — Mixpanel analytics cookies, used to track anonymous usage and distinguish visitors. Expires after 1 year.

These cookies are used for analytics purposes only and are not used for advertising or to build profiles across sites. You can disable cookies through your browser settings or opt out via Mixpanel's opt-out page.

P7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

P8. Children's Privacy

Our software and website are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

P9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. Your continued use of the website or software after any changes constitutes acceptance of the revised policy.

P10. Contact

For any privacy-related questions or concerns, please reach out at:

admin@growl-audio.com


Refund Policy

R1. Free Software

All Growl Audio plugins, including gFractor, are provided free of charge. There is nothing to refund for the software itself — no purchase is required to download or use any plugin at full functionality.

R2. Payments & Refunds

All payments are processed by Paddle.com Market Limited ("Paddle"), who acts as the Merchant of Record for all transactions. If you have made a payment and would like a refund, you are entitled to request one in accordance with Paddle's Consumer Terms.

Refunds are available for any payment made through Paddle. To request a refund, please contact us at admin@growl-audio.com with your transaction ID, and we will process your refund promptly.

R3. How to Request a Refund

To request a refund:

  • Email us at admin@growl-audio.com
  • Include your transaction ID or receipt from Paddle.

Refunds are processed through Paddle and may take 5–10 business days to appear on your statement depending on your bank or card issuer.

R4. Contact

For any refund-related inquiries, please contact:

admin@growl-audio.com

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